Ep 26. Generative AI and Customer Experience Conversations With Verint’s Jaime Meritt
In this episode, we take on questions such as how do hallucinations in AI impact the CX space? Are developers still necessary in the age of AI and what advice Verint would offer to companies investigating AI for their customer experience projects.Jaime Meritt serves...
Making AI Work at the Edge
Everyone talks about AI in the cloud. However to achieve the full business benefits of Artificial Intelligence, companies need to create a foundational software and hardware infrastructure that can support AI at the device level, edge and cloud. In this podcast, I...
24: 24. Intel’s Kavitha Prasad Defines the Types of AI Acceleration and What’s New in AI
In this podcast, I interview Kavitha Prasad. She is Intel's VP for Artificial Intelligence Strategy. We started the conversation by defining the various types of AI accelerators to deliver clarity. We move on to discuss the barriers to unlocking value from AI...
23. Wendy’s Restaurants on Designing the New Customer Experience With AI and Cloud Computing
Wendy's CIO shares his thoughts on building a next generation customer experience, and designing with cross-functional teams. Vaconi shares how cloud computing, mobility and AI provide the technical foundation for delivering on new business opportunity....
22: 22. A Conversation on Digital Inclusion, AI and the Future of Work with Christie Smith Of Accenture
In this podcast with Accenture's Christie Smith, we discuss the organizational learnings from the company's recent book Radically Human and the changes in required to successfully navigate the future of work. Her bio:Christie Smith is the global lead of...
21: 21. Joe Burton of Telesign Shares How AI Protects Our Digital Identity
In this podcast we discuss the intersection of digital identity, security and artificial intelligence. Joe Burton, Chief Executive Officer, TelesignJoseph Burton is the CEO of Telesign. Before Telesign, he served as CEO of Plantronics (now Poly) from 2016 to 2020,...
20. Groq’s Michelle Donnelly On How AI Enables New Computing Opportunities.
In this podcast, I speak with Michelle Donnelly, the Chief Revenue Officer at Groq, about how advancements in AI accelerators are enabling companies to process workloads that were previously unimaginable. Michelle's bio.Michelle Donnelly, the Chief Revenue...
19: 19. Sharon Mandell, CIO of Juniper, on How Companies Are Using AI in Networking.
In this podcast, Sharon Mandell describes how AI helps her team at Juniper and Juniper Networks' IT customers to deliver better experiences. Links to information discussed in the podcast. 2022 Juniper Networks AI Report: https://juni.pr/3CyRdyuAssessing AI...
18: 18. Peter Scott On Challenges and Opportunities with AI
Peter Scott (AI leader and author of Artificial Intelligence and You) is an expert on all things AI, Peter Scott is on a mission to help us to get along with artificial intelligence. He has given TEDx talks, spoken to audiences as diverse as transformational leaders,...
17: 17. Tracy Frey of Uncommon Impact Ventures on Creating Diversity In Startup Funding
Tracy Pizzo Frey is the Founding Partner, Uncommon Impact Ventures. Founder, Restorative AI. She was a one time dancer, teacher, forest explorer, Googler and is currently a mom. Uncommon Impact Ventures invests in technology solutions led by founders who share our...
3 Tips For Automation Success
A study by Lopez Research found that 80% of organizations are looking to embrace and expand automation efforts in 2022. Today, market leaders are also using artificial intelligence to automate processes, find patterns in data and model outcomes of various actions....
16: Making Accounting Better With AI: An Interview With Vic.ai CEO
Alex Hagerup, the CEO of Vic.ai, shares the difference between using AI for automation versus autonomy in accounting. About Alex:Alexander is a serial tech entrepreneur with a strong passion for artificial intelligence. Prior to launching Vic.ai, he founded two other...